Resume and Achievements
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Article featured in Fairfield Resorts, Inc.
Adventures Magazine
Winter 2002 Issue
The Vanderpools: Topping the Charts
With 10 million FairShare Plus points
under their belts, Paul and Sue Ann
Vanderpool of Mechanicsville, VA., have
the most points of any Fairfield member!
"We're a little dumbfounded," says Sue
Ann. "We didn't set out to be the number
one family. We were just trying to
establish a legacy for our children and
our grandchildren. Something that will
live on beyond us."
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The Vanderpools say buying points was easy once they began to
experience 12 years ago all that it had to offer. They fell in love with
destinations like Edisto, Sedona, Flagstaff and Williamsburg. They're
even planning a family reunion in Williamsburg, Christmas 2002.
"I love the idea of getting away and this is not your typical timeshare
experience" says Paul. "We plan on using some of our points to take my
parents on a cruise to Hawaii in February."
But it's the quality service that has the Vanderpools really sold.
"Cherokee, our representative, consistently follows up with us. He makes us
really feel a part of the family," says Sue Ann. "We want to share our
experiences with other people who are considering getting a timeshare."
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Fairfield Resorts, President Council
Award
This is awarded for being the "voice" of
the owners of Fairfield Resorts. The
recipient of this award is chosen to travel
to Orlando, FL four times a year to meet
with the Executive Board of Fairfield to
discuss any concerns and questions that
need to be addressed.
He received this award each year from
2000 - 2003
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Fairfield Resorts, President's Club Award
Awarded from 2000 - 2003 as the Nation's Top
Representative at Fairfield Resorts. He also
has been rated the top representative from
2004 - current year at Sunterra Resorts.
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Cherokee with
Franz S. Hanning, President & CEO of
Fairfield Resorts, Inc.
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The Fairfield Insider Magazine
Owner Referral Specialist Article
October/November 2003 Issue
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The Northeast Region Leadership
Council
Fairfield Resorts
This award is given at the Leadership
Council Meeting.
He has received this award each year
from 2000 - 2003
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The Crystal Eagle Award
Fairfield Resorts
This award is given for outstanding customer
service. He has received over 10 of these
throughout his career at Fairfield.
He also received similar awards at Sunterra
Resorts during his career there.
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The Bronze Eagle Award
Fairfield Resorts
This award is presented in recognition of
outstanding achievement of overall
customer service. This is one of the most
prestigious awards as it symbolizes over
300 people (owners) that vote to
determine the representative that displays
the best customer service.
He has received over 10 of these
throughout his career at Fairfield Resorts.
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Certified Member Services Specialist
Sunterra Resorts
He received his certification as Senior
Member Services Specialist within only two
years of being with the company. This makes
him one of only seven specialists in the
Northeast Region and one of only twelve
Senior Specialists in the world.
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Excellence Award
Sunterra Resorts
This award reflects a record set by
bringing in referral self-generated
business for the month of August alone.
Which further depicts the relationship
between the owner and representative.
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Club Sunterra In House Award
Sunterra Resorts
This award reflects the largest increase in
owner upgrades from one year to the next.
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